Data protection policy

Through this notice, Santos cocina y baño s.l.u. with registered address in Camporrapado s/n, 15882 Boqueixón-A Coruña (Spain) and with email address santos@santos.es (hereinafter, Santos) informs the users of its various websites (hereinafter, Users and Websites) about its policy on the protection of personal data (hereinafter, the Personal Data) so that Users may freely and voluntarily determine whether they wish to provide Santos with Personal Data that it may request from them or that may be obtained from the Users when they subscribe or register for any  of the services offered by Santos on the website or through the website. Santos reserves the right to amend this policy to adapt it to legislative or jurisprudential changes as well as industry practices. In these cases, Santos will announce on this page any changes introduced with reasonable anticipation of their implementation.

Legislation

In accordance with the provisions of Article 12 of the EU General Data Protection Regulation regarding transparent information, communication and modalities for the exercise of the rights of the data subject and Article 13, regarding information to be provided where personal data are collected from the data subject.

Controller

Identity: Santos equipamiento de interiores s.l.u. (hereinafter, Santos), with registered office at Av. Quiroga Palacios, 24 Bjo, 15703 Santiago de Compostela, A Coruña (Spain), with tax ID number B-15.515.232 and registered in the Mercantile Registry of A Coruña, volume 1.656, folio 132, sheet C-14.142.

Purpose of the processing

The purpose of the collection and automated processing of the Personal Data is the management of the relationship with potential customers who make contact through the different contact forms.

— Purpose of the comments and suggestions form: to properly manage your query or suggestion.

— Purpose of the form to distribute our kitchens: to manage your interest in becoming a Santos distributor.

— Purpose of the form to work at Santos: to manage job applications submitted.

— Purpose of the form to request a publication: to manage requests for any of the publications available on our website. The data you provide to us will be used to propose services that meet your needs and preferences, in order to make the information we send you more personalised.

— Purpose of the newsletter subscription form: to manage the sending of the Santos newsletter. The data you provide to us will be used to propose services that meet your needs and preferences, in order to make the information we send you more personalised.

The data provided will be retained until you ask to unsubscribe from the service. 
The data may be transferred to partners and companies that provide digital marketing and advertising services for the following uses: analysis, creating usage profiles, marketing studies, quality surveys and the improvement of the interaction with our customers or web users.

Legitimisation

We inform you that the legal basis for the processing of your data is to manage the requests that you send us through the different forms available. The data subject gives their consent by filling in the form and sending their data.

Retention of the data

The data provided will be retained for the legally established periods. If you provide us with your data in order to be considered for a job post, the data will be kept for the time necessary to manage staff recruitment.

Transfer of data

The data will not be transferred to third parties except: where there is a legal obligation, or in case of necessary transfer to partners and companies that provide digital marketing and advertising services for the following uses: analysis, creating usage profiles, marketing studies, quality surveys and the improvement of the interaction with our customers or web users. By providing us with your Personal Data through this portal, you authorise us to process and share your information with such partners. For service efficiency, some of the aforementioned providers are located in territories outside the European Economic Area. In such cases, we inform you that we transfer your data with adequate guarantees and always keeping their security. You can check the certification of some of our certified providers in Privacy Shield, through the following link: https://www.privacyshield.gov/welcome.

Rights of the data subject

You will have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. You can object to or request the restriction of the processing of your data, in which case we will only retain them to comply with the legally established obligations.

Right not to be the subject of automated individual decisions, including profiling

Individual automated decisions are not made on the user nor individual profiles, that may cause legal effects or significantly affect the user in a similar way.

Exercise of rights

To exercise your rights, you must send an email to lopd@santos.es specifying your request in writing and attaching a photocopy of your identity document.

Security measures

aking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing, as well as varying risk of likelihood and severity for the rights and freedoms of natural persons, santos equipamiento de interiores s.l.u. implements the appropriate technical and organisational measures to ensure a level of security appropriate to the risk. Santos will not be liable for any damages or losses that may arise from interference, omissions, interruptions, computer viruses, telephone faults or disconnections in the operational functioning of this electronic system, motivated by causes beyond Santos’s control; for delays or blockages in the use of this electronic system caused by deficiencies or overloads in telephone lines or overloads in the Data Processing Centre, in the Internet system or in other electronic systems, as well as for damages that may be caused by third parties through illegitimate interference beyond Santos’s control.

Processing based on the consent of the data subject

No personal data are collected through the website https://www.santos.es without your consent.

Duty of confidentiality

In accordance with article 5.1 f) of the Regulation (EU) 2016/679, Santos undertakes to process your personal data in an absolutely confidential manner and to use them only for the indicated purposes.

Inaccuracy of the data obtained directly from the data subject

For the purposes provided in article 5.1 d) of Regulation (EU) 2016/679, if you have not exercised your right of rectification the data controller will not be responsible for any personal data that are inaccurate given the purposes for which they are processed.

Right to complain

In the event that you are not satisfied with the processing of your data, you may address your complaints to the Data Protection Authorities.

Cookies Policy

This cookies policy defines and specifies the types of cookies, and establishes their functions and uses as well as the possibility of disabling them.

— Definition, functions and types of cookies

  • A cookie is a file containing information that a web server sends the computer of the person accessing the page to store and retrieve information about their browsing habits. Therefore, when they access a website that uses cookies, a prompt will appear asking whether they can be stored on the hard drive.
  • Their main functions are:
    • To keep track of users.
      When a user enters their username and password, a cookie is stored so they do not have to keep entering them for each page on the server.
      Cookies typically do not identify people, only the computer, the browser and the user accessing. However, there are cookies that can store information that personally identifies users.
      Cookies can save website settings such as preferred language or geographic location.
    • To obtain information on the user’s browsing habits.
  • Types of cookies:
    • According to the entity that manages them
      • First-party cookies
      • Third-party cookies
    • According to the period of time they remain active
      • Session cookies
      • Persistent cookies
    • According to their purpose
      • Technical cookies
      • Personalisation cookies
      • Analysis cookies
      • Advertising cookies
      • Behavioural advertising cookies

— Use of cookies

The website www.santos.es uses cookies when a user browses its pages. These cookies are only anonymously associated with the computer browser, and therefore, do not provide personal data on the use.

The user can configure their browser to display a cookie warning on the screen when cookies are received and to prevent the installation of cookies on their hard drive.

This website uses the cookies specified below:

NameTypeDescriptionDurationPurpose
__cfduidThird-partyCloudFlare1 yearUsed by the content delivery network, Cloudflare, to identify reliable web traffic.
IDEThird-partyDoubleclick1.5 yearsThey are advertising cookies. The are used to improve advertising. They are often used to target advertising based on content that is relevant to a user, improve campaign performance reports, and avoid displaying ads that the user has already seen.
__hsscThird-partyHubspot30 minutesThis cookie tracks sessions. This is used to determine whether HubSpot should increment the session number and time stamps in the __hstc cookie. It contains the domain, viewCount (increments each page view in a session), and session start timestamp.
__hstcThird-partyHubspot>13 monthsThe main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_gaThird-partyGoogle Analytics2 yearsUsed to distinguish between users.
_gatThird-partyGoogle AnalyticsSessionUsed by Google Analytics to throttle request rate.
_gidThird-partyGoogle Analytics24 hoursUsed to distinguish between users.
_hjIncludedInSampleThird-partyHotjarAt the end of the sessionHotjar cookie to measure, analyse and improve website usage. It is a session cookie and expires at the end of the session.
_hjidThird-partyHotjar1 yearCookie that is set when the user first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.
hubspotutkThird-partyHubspot>13 monthsThis cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
PREFThird-partyYoutube10 yearsCookie that stores preferences, such as preferred language, number of search results to be shown per page or whether or not Google SafeSearch is to be turned on.
VISITOR_INFO1_LIVEThird-partyYoutube2 yearsCookie que realiza el seguimiento de los videos visitados que se encuentran incrustados en la web.
YSCThird-partyYoutubeAt the end of the sessionCookie that keeps track of videos visited that are embedded in the website.
1P_JARThird-partyGoogle15 daysCookie that transfers data to Google to make advertising more attractive.
NIDThird-partyGoogle The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on.
cookie_notice_acceptedFirst-partySantos1 yearThis cookie is used to store information on whether the user has consented to the use of cookies.
pll_languageFirst-partySantos1 yearThis cookie is used to store the language chosen when browsing.

— Disabling cookies

The user may choose which cookies to enable on this website at any time via the browser settings:

They can manage the storage of cookies on their browser through tools such as the following:

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